There are several reasons which can cause your whatsapp not to work properly on your phone. The most common reasons are low memory on your phone which includes RAM and internal memory, another cause is outdated version of the app, others are huge chat log, so many media files received, virus attack, poor processor and many more reasons.
So let me ask you, is your WhatsApp Running slow or crashing? If you are facing any of the above problems, then it's time to solve it with below solutions. Follow me along.
SOLUTIONS TO WHATSAPP NOT WORKING PROPERLY ISSUES
Note: If you have important data on WhatsApp then you have to regular take online backup of your WhatsApp on Google drive or any other device.
✔️ DELETE CHATS
Do you have a long whatsapp chat history? Do you belong to many whatsapp groups? Do you usually receive pictures and videos on whatsapp chat? These might be the problem and the reason why your whatsapp is hanging. So delete all the chat history especially group chats that has many media contents and see the results.
✔️ CLEAR CACHE & DATA
As you chat on whatsapp, lots of the inputs and memory are been stored as data and in the phone cache memory. At a time this log of memories including junk files starts slowing and hanging your phone, especially phones with low memory capacity. So you should clear the whatsapp data and cache to free up memory. Below is the guide on how to do it.
Step 1: Tap on the Settings > Apps option on your phone.
Step 2: Locate and tap to open WhatsApp icon in the All apps window.
Step 3: Tap on the “Clear Cache” button which remove lot of junk files.
I advise you to regularly perform this operation on your whatsapp if you are facing this problems but remember it will delete your chat history!
You can also delete file with the help of “Clear Data” option from your WhatsApp Storage window. During deleting the data from WhatsApp you will get an confirmation message, press OK to delete them.
✔️ ALWAYS UPDATE YOUR WHATSAPP
Sometimes the culprit for whatsapp not working properly is because of outdated version of the app. Make sure you perform regular updates as it fixes some app bugs.
✔️ EXAMINE THE RAM & FREE SPACE
Phone applications runs with RAM memory so if the RAM is choked up, it may struggle to run WhatsApp properly. So check the phone RAM and free space by uninstalling some apps you don't usually use. It will go a long way to fixing the hanging issue.
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✔️ SCAN FOR VIRUS
Virus could be the cause of this, so ensure you have an active Antivirus app that you installed. Scan your phone and remove any malware found. You can download "CM security" Antivirus app.
✔️ UNINSTALL & REINSTALL WHATSAPP
After applying all the above tips and your whatsapp still hangs, uninstall the app and reinstall it again. And it will surely fix so many bugs on the app.
I hope the above tips helps you in fixing major whatsapp issues like hanging, running slow, etc. Help others know about this by SHARING it on Facebook, WhatsApp, Twitter etc.
Nice thanks for telling us wizy
ReplyDeleteThanks Wizy many find it helpful here more especially me cox sometimes I used to faced some problems with WhatsApp
ReplyDeleteTnx wizy,that cm security you are talking about is deleting my root folders of app,this is happening when i clean junk files using this cm
ReplyDeleteI dnt see any app in file manager
ReplyDeleteIs there anyway to get them back
ReplyDeleteMy own Whatsapp problem is more than all this.....I have not received authentication code for some months now,and if I request for them to call me...they will say it isn't sent,that I should wait after an hour....after an hour when I retry it they still tell me to wait for an hour again.....my phone uses android 4.2.2,pls any solution to this?
ReplyDeletenice article ............u always helping us wixy..... gud job
ReplyDeleteWizy is dea any unlimited daily/hour(s) subscription pls I kind of need it
ReplyDeletethis update will be helpful
ReplyDeleteThis is a timely and welcome update. In my own, the issue is due largely to inadequate RAM
ReplyDeleteHelpful tips
ReplyDeleteIam already facing these problems
ReplyDelete