We are gradually getting there. This move by airtel is timely and targeted at MTN who recently released CC whatsapp numbers to the public. Though sometimes, it take MTN Customer Care Representatives on whatsapp hours to reply to a request, let's hope airtel will serve much better.
Below is a recent statement by Airtel in regards to this development...
“We are LIVE on WhatsApp. This platform is designed to provide fast and reliable customer service ON THE GO. Kindly add 07010000116, 07010000117, 07010000118, 07010000119 & 07012631111 as a WhatsApp contact.
We’ve got you covered”
You can see from the above that Airtel released the same five numbers that MTN released for contacting them on whatsapp.
Now subscribers have the option of either calling or chatting live with them on whatsapp but it's recommended to only contact them whenever you have a serious issue to discuss with them or you might get banned.
Still expecting same from Etisalat, Glo, Ntel etc
Below is a recent statement by Airtel in regards to this development...
“We are LIVE on WhatsApp. This platform is designed to provide fast and reliable customer service ON THE GO. Kindly add 07010000116, 07010000117, 07010000118, 07010000119 & 07012631111 as a WhatsApp contact.
We’ve got you covered”
You can see from the above that Airtel released the same five numbers that MTN released for contacting them on whatsapp.
Now subscribers have the option of either calling or chatting live with them on whatsapp but it's recommended to only contact them whenever you have a serious issue to discuss with them or you might get banned.
Still expecting same from Etisalat, Glo, Ntel etc
Thanks wizzy...d first tin I'm gonna ask them is the increase of their midnight plan,from 100 to 1000...I won download season film this morning d tin just dey vex me
ReplyDeleteOmo guy no be only you oh, the thing is annoying.
DeleteNawa o who r those ppl na I tire o
ReplyDeleteAmazing move by airtel
ReplyDeleteThese whatsapp contact is as good as useless especially that of mtn, u'll send them complaint today, they will reply u after 5days
ReplyDeleteWhatsapp is not showing to any contact
ReplyDeletethis number is fake
ReplyDeleteI once had their contacts and they don't always reply to chats
ReplyDelete